Thursday, September 29, 2011

Now Hiring! Legitimate Work-At-Home Job - Full Time With Benefits!

Sedgwick Claims Management Services Inc. manages claims for major employers.  They currently have a few jobs that they hire home workers for.  The job opening that most of my work at home friends apply for is the Service Center Assistant.  As far as I know, this position entails taking claims information from the companies that Sedgwick contracts with.  It is not a customer service or sales position.  From what current representatives say, the absence of sales or customer service makes the job less stressful and more enjoyable. I believe it! 

Update:  I was called for an interview and actually hired, but then I was hired for my current full time job that I work outside the home so I had to decline the position with Sedgwick.  I did apply several times before I was contacted.  I also heard through the grapevine that Sedgwick has been taking many more clients and will be hiring more workers. 

Now is the time to Apply! Click Here! And, Yes, I really like Purple Font!  ;)
Application instructions are at the bottom of this blog post.

Please read on for more info on this great work from home job with benefits!

This is still true:

From what I understand, many applicants apply a few times and either receive a rejection letter or receive a call for an interview.  Sometimes applicants wait several weeks to several months before receiving a call.  Also, applicants with previous medical and/or claims experience are favored over those without this relevant experience.

Sedgwick offers full time employees a full benefits package. Not many work at home companies offer benefits let alone a full benefits package! I hear that the medical coverage is very good.  I don't work for them, so I don't know the specifics, but nowadays "very good medical" is hard to find! 

Employees in the Service Center Associate position say that hours range from daytime to evening and always include on or both weekend days.  You can find more information on the job listing below.

Here's a copy of the job listing:

Service Center Assistant


Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice designation. Come be a part of our team and "Claim Your Future."
PRIMARY PURPOSE: To expedite the Customer Service claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions.
  1. Assigns new claims to the appropriate claims handler.
  2. Enters verbal and written application information that meets both the internal and external customers' requirements accurately into the claims management system.
  3. Contacts the customer by telephone, written correspondence and/or the claims system regarding documentation required to process a claim, required time frames and claim status.
  4. Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.
  5. Participates in and maintains a quality service culture within the Customer Service Team.
  6. Supports the total performance management and Contact Center Quality initiatives.
Education & Licensing
High school diploma or GED required.

One (1) year of clerical or customer service experience required.

Skills & Knowledge
  • Excellent oral and written communication
  • PC literate, including Microsoft Office products
  • Good customer service skills
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:  Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical:  Computer keyboarding, travel as required
Auditory/Visual:  Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.   Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick CMS is an Equal Opportunity Employer
and a
Drug-Free Workplace

Additional Information:

SHIFT: Start time between 12:00 pm and 1:00 pm CST (start time is assigned by-weekly and is subject to change based on company need). 

Required for candidate to be available to work 4 weekdays and 1 weekend day per week.

TRAINING: 2 week remote and/or on location training (determined by company). Training will take place in between the hours of 9:00 am and 6:00 pm CST - Monday thru Friday (subject to change).

NOTE: These positions will be Work-At-Home Opportunities for qualified candidates. Sedgwick CMS to provide payment for internet connectivity and dedicated phone line. Service Center Assistant to be responsible for maintaining reliable connectivity at their home. Must have dedicated work space for quiet work at home environment.

Click link below to apply: (please read directions below link to get to job listing on
Sedwick's website)

Sedgwick CMS - Service Center Assistant - Work From Home 

The above link goes to the search function on the company's website.  Here's how to find the job listing: After you click the above link and get the Sedgwick's Career page with search function: enter "home" in the keywords section, click "search", then click on the job opening called "Service Center Assistant - Work at Home - Afternoon, Evening Weekends Required" to get to the job listing and application page.  Above the job listing click "Apply Now" to apply.  

I tried to link straight to the job listing but it keeps defaulting to the search function.

Good luck to all applicants!  Please let me know if they call you!

1 comment:

  1. Thanks for sharing this information. It is a great place for anyone looking to Legit Work-at-Home Jobs I will use these tips to start my own journey.